Privacy Policy

Threadsense Marketing is a trading name of Techmill Limited ("Threadsense", "we", "us", "our"). This privacy policy explains how we collect, use, store and protect the personal data we collect from you when you use our website, threadsense.co.uk, or when you contact us.

Techmill Limited is the data controller for the personal data described in this policy.

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• What is our lawful basis for using your data?
• How do we store your data?
• How long do we keep your data?
• Who do we share your data with?
• International transfers of your data
• Marketing
• What are your data protection rights?
• Automated decision-making and profiling
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authority

What data do we collect?

Threadsense collects the following data:

• Personal identification information that you choose to give us when you contact us through the website — your name, email address, and the content of any message you send us.
• Technical and usage information collected automatically when you visit the site — including your IP address, browser type and version, device information, the pages you visit, and how you interact with them. This is collected through cookies and similar technologies (see the cookies sections below).
• Newsletter subscription information — if you sign up to our email newsletter, your email address and your subscription status (including when you subscribed and confirmed your subscription).

We do not ask for, or knowingly collect, any special category data (such as data about health, race, religion, or political opinions), and we do not collect payment card details through this website.

How do we collect your data?

You directly provide Threadsense with most of the data we collect. We collect data and process data when you:

• Complete and submit the contact form on our website.
• Email us directly at [email protected].
• Sign up to receive our email newsletter.
• Use or view our website via your browser's cookies.

We also collect technical data automatically through our analytics and hosting providers when you use the website (see "What types of cookies do we use?" below).

How will we use your data?

Threadsense collects your data so that we can:

• Respond to your enquiry and contact you about the marketing services you have asked about.
• Maintain a record of our correspondence with you.
• Understand how visitors use our website, so we can improve it.
• Keep our website secure and running reliably.
• Send you our email newsletter, where you have asked to receive it.

We do not sell your personal data, and we do not share it with partner companies for their own marketing.

What is our lawful basis for using your data?

Under the UK GDPR, we must have a lawful basis for processing your personal data. The basis we rely on depends on why we are using your data:

• When you contact us (via the contact form or by email), we rely on our legitimate interests in responding to your enquiry and running our business. You provide your details voluntarily when you choose to contact us, and you can ask us to stop processing them or to delete them at any time (see "What are your data protection rights?").
• For website analytics, we rely on your consent (UK GDPR Article 6(1)(a)). We use Google Analytics only after you accept analytics cookies through the consent banner shown when you first visit the site; if you reject, no analytics cookies are set and Google Analytics is not loaded at all. You can change your choice at any time using the "Manage cookies" link in the footer of any page. We do not use these cookies for advertising or for building a profile of you across other websites.
• For website security and server logs, we rely on our legitimate interests in keeping the website and its visitors safe and the service available.
• For our email newsletter, we rely on your consent. You opt in through a form on our website and confirm your subscription by clicking a link in an email we send you (double opt-in). You can withdraw your consent and unsubscribe at any time using the link in any newsletter email, or by emailing us.

How do we store your data?

Threadsense securely stores the data submitted through our website. Contact form submissions are delivered to us by email through our form provider and held in our business email account. Our website is hosted on secure servers located in Germany (within the European Union). We apply appropriate technical and organisational measures — including encryption in transit (HTTPS), access controls, and reputable, security-focused service providers — to protect your data against unauthorised access, loss, or misuse.

How long do we keep your data?

We keep your personal data only for as long as we need it:

• Contact enquiries (your name, email and message) are kept for up to 12 months after our last contact with you, unless our continuing relationship means we need to keep them longer. After that, we delete them.
• Website analytics data is retained in line with Google Analytics' data-retention settings, which by default range between 2 and 14 months.
• Server access logs are typically retained for up to 90 days by our hosting provider before being deleted.
• Newsletter subscribers — we keep your email address and subscription details for as long as you remain subscribed. When you unsubscribe, we remove you from our active mailing list.

Who do we share your data with?

We do not sell your data. We share it only with the service providers who help us run our website and respond to you. These are our data processors, who act on our instructions:

• Web3Forms (operated in the United States) — delivers the messages you send through our contact form to our inbox.
• Google LLC (United States) — provides Google Analytics, which we use (only with your consent) to understand website usage.
• Cloudflare, Inc. (United States) — provides our content delivery network, DNS, website security, and email routing.
• Hetzner Online GmbH (Germany) — provides the hosting for our website.
• EmailOctopus (a service operated by Three Hearts Digital Ltd, United Kingdom) — delivers our email newsletter and manages our subscriber list. Subscriber data is stored on servers within the European Union.

We may also disclose your data if we are required to do so by law, or to protect our legal rights.

International transfers of your data

Some of our service providers are based outside the United Kingdom, including in the United States. Whenever we transfer your personal data outside the UK, we make sure a similar level of protection applies by relying on one of the following safeguards:

• UK 'adequacy' regulations — including the UK Extension to the EU–US Data Privacy Framework, where the provider is certified under it; or
• The International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, together with the data processing terms published by each provider.

Our hosting is provided within the European Union (Germany), which the UK recognises as providing an adequate level of data protection.

If you would like a copy of the relevant safeguard we rely on for a particular transfer, please email us at [email protected].

Our email newsletter provider, EmailOctopus, is based in the United Kingdom and stores subscriber data within the European Union. Your newsletter subscription data is therefore not transferred outside the UK or EU.

Marketing

If you contact us about our services, we will use your details to reply and to follow up on that specific enquiry. We will not add you to a marketing list or send you unrelated marketing without your clear, separate consent.

If at any point you have agreed to receive marketing from us and later change your mind, you have the right to stop us from contacting you for marketing purposes at any time. To opt out, simply reply to any message asking us to stop, or email us at [email protected].

You can choose to subscribe to our email newsletter through our website. If you do, we will send you that newsletter until you choose to stop. You can unsubscribe at any time using the unsubscribe link in any newsletter email, or by emailing us at [email protected].

What are your data protection rights?

Threadsense would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email at [email protected].

Automated decision-making and profiling

We do not carry out automated decision-making or profiling that produces legal effects concerning you, or that similarly significantly affects you.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Threadsense uses cookies and similar technologies in a limited number of ways, including:

• Understanding how you use our website, so we can improve it (analytics).
• Keeping our website secure and protecting it from automated abuse.

We do not use cookies for advertising, and we do not use them to build a profile of you across other websites.

What types of cookies do we use?

• Analytics / performance — We use Google Analytics to understand how visitors use the site (for example, which pages are most visited). These cookies (such as _ga and _ga_*) are set only after you accept analytics cookies via our consent banner, and collect information including your IP address, the pages you view, and how you arrived at the site. This information helps us improve the website.
• Security / strictly necessary — Our security and content-delivery provider, Cloudflare, may set a cookie (such as __cf_bm) to tell automated bot traffic apart from genuine visitors and protect the site.

When you first visit our website, we show a cookie consent banner. Analytics cookies are set only if you choose "Accept"; if you choose "Reject", no analytics cookies are set and Google Analytics is not loaded. Your choice is remembered in your browser, and you can change it at any time using the "Manage cookies" link in the footer of any page. Strictly necessary cookies (such as our security provider's bot-detection cookie) do not require consent. You can also use your browser controls, or a privacy setting / extension, to block cookies.

How to manage cookies

You can manage your analytics-cookie choice at any time using the "Manage cookies" link in the footer of any page on our site, which reopens the consent banner. You can also set your browser not to accept cookies, and most browsers tell you how to remove cookies. However, in a few cases some of our website features may not function as a result. For more information on how to control cookies in your browser, visit allaboutcookies.org.

Privacy policies of other websites

The Threadsense website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Threadsense keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 June 2026.

How to contact us

If you have any questions about this privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Website: ico.org.uk
Helpline: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF